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Trainee/Junior Medical Receptionist

Busy GP Practice - 2 locations

Full time traineeship available – dedicated study hours offered

Paul Hopkins Medical Clinic is looking for our next medical administration superstar! We pride ourselves on being a friendly and fun work family. If you want to work with an amazing team in a busy and challenging environment, please apply. The role available is for a full time trainee to complete a certificate in Business (Medical) Administration (or similar). Adult trainee’s are welcome to apply.

About the role…
The Medical Receptionist is an integral part of our team. They hold the responsibility of running the “front of house” and providing excellent service on the front line for our patients. Their general role is to organise appointments, maintain records and perform medical & other tasks in order to ensure smooth and efficient function of the practice and provide an exceptional standard of care to our patients.


Your personal attributes…

•Excellent customer service skills and the ability to prioritise tasks

•Good typing and computer literacy skills

The ability to function well in a team•Excellent organisational skills

•Ability to maintain strict confidentiality and deal with the public in an empathetic way

•Ability to handle a fast-paced environment and remain calm under pressure

•Strong ethics and a fun & positive attitude towards workTasks & responsibilities include…

•Front of house– greeting and assisting patients and visitors to the clinic

•Scheduling & managing appointments and follow-ups

•Providing effective administrative support to doctors and allied health

•Completing various data entry tasks

•Answering phones, liaising with Specialists and other local health services and dealing with patientenquiries in a pleasant, empathetic and professional manner

•Day to day front reception operations & general office duties (scanning, photocopying, filing etc) toensure that our office runs smoothly

•Billing and facilitating appropriate payments, including learning Medicare item numbers and billingrules

•Informing patients of the practice policies and procedures

•Maintaining and managing patient records. Register patients according to established protocols.

•Ensure patient information is accurate and up to date including billing information

•Deal with incoming and outgoing correspondence appropriately

•General house keeping
•Adhering to all practice policies and procedures

Please send your resume to the Practice Manager at

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