Your appointment is confirmed.
Make sure you let us know if you cannot attend.
Your Appointment is Confirmed
We look forward to seeing you soon. Please take a moment to read the important information below before your appointment.
Cancellation Policy
If you do not attend your appointment or cancel within 4 hours of your booking time, a fee of up to $95 may apply.
If you book a telephone consultation and do not answer after two attempts, this will also be considered a missed appointment.
Repeated missed appointments may result in:
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Additional fees, and
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A requirement to pre-pay the full estimated fee before booking future appointments.
Consultation Fees
Paul Hopkins Medical Complex is a private billing practice.
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Standard consultation fees: $95 – $150, depending on appointment length and complexity.
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Additional fees may apply for procedures or treatments.
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Medicare rebates are available for eligible patients.
Patients under 16 years and over 65 years are bulk billed for standard consultations (if eligible for Medicare).
Telephone Consultations
Telephone appointments are charged the same rate as standard face-to-face consultations.
Booking or Changing Your Appointment
You can easily make or manage your appointments using the AMS Connect app — available in your mobile app store.
Alternatively, you can:
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Book online at www.phmc.au, or
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Call the clinic on (07) 4951 1311.
MyMedicare Registration
PHMC encourages all regular patients to register for MyMedicare.
If you haven’t registered yet, you can learn more or sign up here:
👉 www.phmc.au/mm
Our phones!
Please note our phone lines are very busy between 8 - 9am and 4 - 5pm, please be patient if you are placed on hold.
Most days we have staff available to take calls from 7am, this is subject to staffing numbers - please bare with us!
Where are we?
We have 3 locations across Mackay: